Unable to export report
TCK-001In ProgressConversation
Nguyen Van An15 Aug 2026, 02:10
Export to XLSX fails with an error toast on the students report since yesterday.
Mai (Support)15 Aug 2026, 03:02
Thanks for reporting. We reproduced it on v2.3.0 and a fix ships in v2.3.1.
Nguyen Van An16 Aug 2026, 03:20
We were updated this morning — still failing for reports over 5,000 rows.
Internal Notes
Not visible to the customer.
Mai (Support)16 Aug 2026, 03:40
Row cap in the export worker. Escalated to platform team, ticket PLT-221.
Ticket Information
Customer
Nguyen Van An
Tenant
Category
technical
Priority
High
Created
15 Aug 2026, 02:10
Assigned staff